Security Center

At Conductor, ensuring the security and privacy of our customers' data, as well as responsible AI usage, is our top priority. This portal provides information on our compliance, security practices, and access to essential documentation. Learn how we safeguard information and maintain the highest standards of data protection.

Security Certifications

• [ISO 42001](/content/security/document/230dae1d-7e8e-46f8-9992-f9f66caf7bca/ "ISO 42001"/index.html)
• [ISO 27001](/content/security/document/39b29ab0-6fea-4e06-ac78-0b704def1f83/ "ISO 27001"/index.html)
• [SOC 2 Type II](/content/security/document/74b4ccab-6417-489f-b1c8-03f1976079c2/ "SOC 2 Type II"/index.html)
• [CCPA](/content/security/document/c65b906d-ed25-4f28-b7f3-9c3af87ce859/ "CCPA"/index.html)
• [GDPR](/content/security/document/e8454288-9a29-4ff3-96d2-bbb3a5b987ef/ "GDPR"/index.html)

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AI Information

AI Responsible Use

• [Enhance Human Creativity](/content/security/document/074a4829-f6b7-44f7-be3d-fdcf47650790/ "Enhance Human Creativity"/index.html)
• [Transparency](/content/security/document/1065eb47-ac5e-454c-8899-d17119b3fb71/ "Transparency"/index.html)
• [AI in the Conductor Platform](/content/security/document/2f584399-b503-49d4-9aae-3ce896c26895/ "AI in the Conductor Platform"/index.html)

AI Data Protection

• [Data Confidentiality](/content/security/document/3593c457-f0e5-4531-bde9-26186396b633/ "Data Confidentiality"/index.html)
• [Conductor's Proprietary Models](/content/security/document/67cca6b9-bcb9-45ff-985a-43b05894858a/ "Conductor's Proprietary Models"/index.html)
• [Data Handling by Third Parties](/content/security/document/76315db7-c6ff-4775-96af-ba90bbe5ceb7/ "Data Handling by Third Parties"/index.html)

AI Governance & Oversight

• [Cross-Functional Oversight](/content/security/document/1cb46788-4779-4996-a62d-4fdd715023f7/ "Cross-Functional Oversight "/index.html)
• [AI Compliance](/content/security/document/24c402a6-db1d-4f43-99b3-68cb6f367296/ "AI Compliance"/index.html)
• [Alignment with Global Standards](/content/security/document/52a84fc9-1dd4-43b4-b9e0-61cecfdc586f/ "Alignment with Global Standards"/index.html)

Product Security

• [Password Security](/content/security/document/07274e74-1670-42a7-9b59-6f5c48184d36/ "Password Security"/index.html)
• [Audit & Logging](/content/security/document/78078bd4-ce49-42d7-874d-6d1f7d8489fe/ "Audit & Logging"/index.html)
• [Role-Based Access Control](/content/security/document/87dc7c74-9fdb-4296-95b2-6940ff98fa56/ "Role-Based Access Control"/index.html)

Data Security

• [Secure Key Management](/content/security/document/04d7ed59-a24b-4c3d-9cf6-c80e7785dab1/ "Secure Key Management"/index.html)
• [Data Loss Prevention](/content/security/document/1c2192a8-24af-4c21-ae81-c428793e905e/ "Data Loss Prevention"/index.html)
• [Data Residency](/content/security/document/2517cf0b-1f54-498b-9d0b-8e331b58113e/ "Data Residency"/index.html)

Legal

• [Data Processing](/content/security/document/306f419a-550b-454a-89b6-6e964a6ca816/ "Data Processing"/index.html)
• [Terms of Service](/content/security/document/6e761cc5-59ce-4905-8675-7b664941dcdb/ "Terms of Service"/index.html)
• [Cyber Insurance](/content/security/document/836d6715-a986-419b-98c7-9c8e7fddf04b/ "Cyber Insurance"/index.html)

Frequently Asked Questions

What is Conductor?

Conductor is a SaaS platform that provides real-time technical insights, enables keyword and topic research, recommends content improvements, and reports on website performance.

What personal data does Conductor collect?

Neither Conductor’s core product nor our platform store or process personal information. Conductor collects only the necessary personal data for account management, authentication, and service delivery, such as names, email addresses, and usage analytics.

Does Conductor support Single Sign-On (SSO) for enterprise users?

Yes, Conductor supports SSO through SAML, allowing users to authenticate using their organization’s identity provider.

What security measures protect Conductor’s systems?

Conductor enforces strict access controls, requiring MFA for admin access. All access is logged, audited, and approved through a documented process, ensuring system integrity and security.

How does Conductor manage vulnerabilities?

Conductor conducts regular vulnerability scans, automated security testing, and penetration tests to identify and remediate risks.

How does Conductor protect customer data?

Customer data is encrypted at rest and in transit, securely stored in certified datacenters, and logically separated from other data. For more information, please refer to Conductor’s Security Trust Center.

What network security measures are in place?

Conductor employs firewalls, IDS/IPS, boundary defenses, and malware detection to protect its network and applications.

How does Conductor handle data deletion?

Upon request, Conductor ensures secure data erasure through logical or physical deletion methods, adhering to industry best practices.

How does Conductor use AI in its platform?

Certain features and functionality within Conductor’s platforms are powered by AI to provide industry-leading insights.